How can we help?

Answers to the questions plant parents ask most. Still stuck? Our support team replies within a day, usually with a plant pun.

Getting started

How do I add my first plant?

Tap the plus button and point your camera at a leaf. Mossy suggests the species, you pick the room, and your care plan is ready.

What if the scanner gets it wrong?

Tap the name to see the next best matches or search by hand. Every correction helps the scanner learn.

Why did Mossy skip watering this week?

It was cloudy and cool where you live, so the soil stayed moist longer. Mossy adjusts to the weather automatically.

Can two people share the same plants?

Yes. Invite a roommate or partner from the Home tab. When one of you waters, the other one sees it right away.

What do I get with Plus?

Unlimited plants, the health check for pests and spots, growth photos and plant swaps. It is $3.99 a month or $29.99 a year.

How do I cancel?

From your phone's subscription settings. Your plants and history stay in the free plan.